Shop Terms & Conditions & Policy

POSTAGE AND PACKAGING RATES

Value: £0 – £24.99 | Postage £3.95

Value: £25.00 – £39.99 | Postage £5.50

Value: £40.00 – £74.99 | Postage £7.50

Value: £75.00 – £149.99 | Postage £9.50

Value: £150.00+ | Postage £13.50

Please allow 21 days for delivery

Anyone ordering from overseas should contact us directly to confirm postage prices by calling admin on +44(0)1432 276807 or emailing admin@2faceddance.co.uk

Return Policy

We aim to ensure that all our products reach you in perfect condition. If you’re disappointed in any way we would like to know, so please make sure you contact us if this is the case.

Goods purchased online may be returned to our office either in person or by post

2Faced Dance Company, The Courtyard, Edgar Street, Hereford. HR4 9JR

When returning to us please make sure you include your

Confirmation Email containing your Order Number
List and description of goods to be returned
Reason given for returning goods.

If returning goods by post please also include:

Copy of any receipt showing any return charges if you are claiming a full refund for damaged, faulty or incorrectly delivered goods.

If you’re returning the goods by post please note:

  1. It may take up to 10 working days for your parcel to reach us.
  2. Returned items will be processed within five (5) working days of receipt.
  3. Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit.
  4. You’re advised to use a carrier that offers both traceability and insurance.